Last Updated: December 2024
At Titan Flare Storm Enix Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in accordance with Canadian privacy laws.
Information We Collect
Personal Information:
- Contact details (name, email, phone number, address)
- Project requirements and preferences
- Communication records and correspondence
- Professional references and background information
Technical Information:
- Website usage data and analytics
- IP addresses and browser information
- Cookies and tracking technologies
How We Use Your Information
- To provide architectural design and urban planning services
- To communicate about projects and service updates
- To improve our services and website functionality
- To comply with legal and regulatory requirements
- To send relevant industry insights and company updates (with consent)
- To manage project documentation and client relationships
Information Sharing
We do not sell, trade, or rent your personal information. We may share information with:
- Service Providers: Contractors, consultants, and technology providers who assist in our operations
- Legal Authorities: When required by law or to protect our legal rights
- Project Partners: With your consent, when collaborating on architectural projects
- Professional Bodies: As required for licensing and regulatory compliance
Data Security
We implement comprehensive security measures to protect your information:
- Encrypted data transmission and storage
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure physical and digital storage systems
- Staff training on privacy and security protocols
Data Retention
We retain your personal information for as long as necessary to:
- Provide ongoing services and support
- Comply with legal and professional obligations
- Maintain project records as required by architectural standards
- Resolve disputes and enforce agreements
Generally, we retain client information for 7 years after project completion, in accordance with professional architectural standards.
Your Rights
Under Canadian privacy law, you have the right to:
- Access: Request copies of your personal information
- Correction: Request corrections to inaccurate information
- Withdrawal: Withdraw consent for marketing communications
- Complaint: File complaints with privacy authorities
- Portability: Request transfer of your data in certain circumstances
Cookies and Tracking
Our website uses cookies to:
- Enhance user experience and website functionality
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide relevant content and advertisements
You can manage cookie preferences through your browser settings.
Third-Party Services
We may use third-party services that have their own privacy policies:
- Google Analytics for website analytics
- Cloud storage providers for data backup
- Email marketing platforms
- Professional software and collaboration tools
We carefully select partners who maintain high privacy standards.
Policy Updates
We may update this Privacy Policy to reflect changes in:
- Our business practices and services
- Legal and regulatory requirements
- Technology and security measures
We will notify you of significant changes through email or website notices.